Shipping policy
Last Updated: October 27, 2026
Currency: United States Dollar (USD)
Playwdy, operated by PLAYWDY LLC, provides standard shipping for eligible Wooden Console Table orders to selected destinations in North America, Europe, and Oceania.
This Shipping Policy explains our shipping destinations, processing times, transit times, estimated delivery times, shipping charges, free shipping thresholds, tracking, international shipping, damaged shipments, missing components, and other delivery related information.
1. Shipping Destinations
Playwdy currently ships to the following destinations.
North America
United States
Canada
Europe
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Oceania
Australia
Shipping availability is confirmed during checkout.
If a destination is unavailable during checkout, Playwdy may not currently offer standard shipping to that address.
2. Shipping Rates and Delivery Times
| Region | Countries Covered | Processing Time | Transit Time | Estimated Total Delivery | Standard Shipping | Free Standard Shipping |
|---|---|---|---|---|---|---|
| North America | United States, Canada | 1–2 business days | 6–10 business days | 7–12 business days | USD 29.99 | Orders of USD 299 or more |
| Europe | United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal | 1–2 business days | 8–12 business days | 9–14 business days | USD 39.99 | Orders of USD 399 or more |
| Oceania | Australia | 1–2 business days | 10–14 business days | 11–16 business days | USD 49.99 | Orders of USD 499 or more |
Delivery estimates are provided in business days and are not guaranteed arrival dates.
3. North America Shipping
Countries Covered: United States and Canada
Processing Time: 1–2 business days
Transit Time: 6–10 business days
Estimated Total Delivery: 7–12 business days
Standard Shipping: USD 29.99
Free Standard Shipping: Orders of USD 299 or more
4. Europe Shipping
Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal
Processing Time: 1–2 business days
Transit Time: 8–12 business days
Estimated Total Delivery: 9–14 business days
Standard Shipping: USD 39.99
Free Standard Shipping: Orders of USD 399 or more
5. Oceania Shipping
Country Covered: Australia
Processing Time: 1–2 business days
Transit Time: 10–14 business days
Estimated Total Delivery: 11–16 business days
Standard Shipping: USD 49.99
Free Standard Shipping: Orders of USD 499 or more
6. Order Processing Time
Orders are normally processed within:
1–2 business days after successful payment confirmation
Processing may include:
Payment confirmation
Order review
Shipping address verification
Inventory confirmation
Product inspection
Component verification
Protective furniture packaging
Shipping label preparation
Carrier coordination
Processing time occurs before carrier transit begins.
7. Business Days
Business days are generally Monday through Friday, excluding applicable public holidays.
Saturday, Sunday, and public holidays do not normally count toward standard processing time.
Carrier operating schedules may differ.
8. How Delivery Time Is Calculated
Estimated total delivery time is calculated as:
Processing Time + Transit Time = Estimated Total Delivery Time
For example:
1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total for North America
9. Free Standard Shipping
Free standard shipping applies when the eligible product subtotal reaches:
North America: USD 299 or more
Europe: USD 399 or more
Oceania: USD 499 or more
Unless otherwise stated, free shipping eligibility is calculated using the eligible product subtotal after discounts.
Taxes do not count toward the free shipping threshold.
Duties do not count toward the free shipping threshold.
Shipping charges do not count toward the free shipping threshold.
Separate orders cannot be combined to reach a free shipping threshold.
Free shipping applies to standard shipping only.
10. Shipping Charges at Checkout
The shipping amount displayed during checkout is the amount that applies to the customer's order.
Customers should review the complete order summary before completing payment.
Playwdy aims to keep shipping information consistent across the website, shopping cart, checkout, and applicable shipping settings.
11. Wooden Console Table Packaging
Wooden Console Tables may require protective furniture packaging during transportation.
Depending on the individual product, packaging may include:
Reinforced outer carton
Protective wrapping
Foam
Corner protection
Internal supports
Protective inserts
Hardware packaging
Component packaging
Packaging methods may vary according to the size, construction, and design of the Console Table.
12. Partially Assembled Products
Some Wooden Console Tables may arrive assembled, while others may require partial or more extensive assembly.
Depending on the product, packages may include:
Tabletop
Side panels
Legs
Base components
Shelves
Drawer components
Supports
Hardware
Fasteners
Instructions
Other product specific components
Customers should review the applicable product page for assembly information.
13. Multiple Package Shipments
Some Wooden Console Tables or multi item orders may be shipped in more than one package.
Separate packages may:
Have different tracking numbers
Enter the carrier network at different times
Travel through different facilities
Arrive on different days
Receiving one package does not automatically mean another required package is missing.
14. Shipping Address Requirements
Customers are responsible for providing accurate and complete shipping information.
Please verify:
Recipient name
Street address
Apartment or unit number where applicable
City
State or province
ZIP or postal code
Country
Telephone number
Email address
Incorrect or incomplete information may result in delivery delays, failed delivery, address correction charges, or return to sender.
15. Address Changes
If you notice an error in your shipping information, contact:
as soon as possible.
Please provide:
Order number
Full name
Original shipping address
Corrected shipping address
Address changes cannot be guaranteed once fulfillment or carrier processing has begun.
16. Delivery Access
Customers should consider whether the Wooden Console Table can reasonably reach the intended room before ordering.
Please consider:
Exterior doors
Interior doors
Hallways
Staircases
Elevators
Building entrances
Landings
Gates
Tight corners
Other access limitations
Unless specifically stated otherwise, standard shipping does not automatically include:
In room placement
Furniture assembly
Installation
Removal of packaging
17. Tracking Information
Tracking information may be provided after shipment where available.
A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.
Tracking information may take additional time to update after a shipping label has been created.
18. Tracking Delays
Tracking updates may occasionally be delayed during:
Weekends
Public holidays
Carrier transfers
International transportation
Customs processing
High volume shipping periods
A temporary lack of tracking updates does not automatically mean that the shipment is lost.
19. International Duties and Taxes
Orders shipped outside the United States may be subject to:
VAT
GST
Import duties
Brokerage charges
Customs processing fees
Other destination related charges
If Playwdy collects a particular charge during checkout, it will be displayed before payment is completed.
Charges not collected by Playwdy may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.
20. Customs Processing
International shipments may require customs clearance.
Customs processing is controlled by the applicable authorities and may extend estimated delivery times.
Playwdy cannot guarantee customs clearance times.
Customers may be required to provide additional information directly to the carrier or customs authority where necessary.
21. Delivery Delays
Delivery may occasionally be delayed because of:
Severe weather
Natural disasters
Public holidays
Carrier congestion
Transportation disruption
Customs processing
Remote delivery locations
Incorrect shipping information
Failed delivery attempts
Other circumstances outside reasonable control
A delayed shipment is not automatically considered lost.
22. Inspecting Your Shipment
Customers should inspect their Wooden Console Table reasonably soon after delivery.
Please check:
Outer shipping carton
Protective materials
Tabletop
Side panels where applicable
Drawers
Shelves
Legs or base components
Hardware
Other included parts
If the product appears damaged, defective, incorrect, or materially incomplete, contact Playwdy.
23. Damaged Shipments
If your Wooden Console Table arrives damaged, contact:
Please provide:
Order number
Photo of the shipping label
Photos of the outer packaging
Photos of internal protective packaging
Clear photographs or video showing the damage
Brief description of the issue
Please keep the product and packaging until Playwdy confirms the next step.
24. Missing Components
Before reporting a missing component, please inspect:
Outer carton
Product packaging
Protective inserts
Internal compartments
Hardware packages
Accessory packaging
All delivered packages
If a required component is still missing, contact Playwdy.
Where practical, Playwdy may provide a replacement component without requiring the complete Wooden Console Table to be returned.
25. Incorrect Product Received
If you receive a product, finish, design, or variant different from the one shown on your order confirmation, contact Playwdy as soon as reasonably possible.
Please avoid substantial assembly, drilling, painting, refinishing, or other permanent modification until the issue has been reviewed.
26. Package Marked Delivered but Not Received
If tracking shows Delivered but the package cannot be located, first check:
Entrance or porch
Reception area
Mailroom
Household members
Neighbors
Building management
Carrier delivery notice
Available carrier delivery photograph
If the shipment remains missing, contact Playwdy with your order number and tracking information.
27. Lost Shipments
A delayed shipment is not automatically considered lost.
If the carrier officially confirms that a shipment was lost before delivery, Playwdy may provide an eligible replacement or refund depending on the circumstances and product availability.
28. Returned to Sender Shipments
A shipment may be returned to sender because of:
Incorrect address
Incomplete address
Repeated failed delivery attempts
Failure to collect the shipment
Recipient refusal
Restricted delivery access
Customs related issues
After the shipment has been returned, Playwdy will review the circumstances and determine the appropriate next step.
Additional return or reshipping costs may apply where legally permitted.
29. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically:
An approved cancellation
An authorized return
An approved refund
The shipment may need to be returned and reviewed before refund eligibility can be determined.
30. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Once an order has entered carrier processing, standard pre shipment cancellation may no longer be available.
Please review our Cancel My Order / Cancellation Policy.
31. Returns
Eligible returns after delivery are governed by our Return & Refund Policy.
Please contact Playwdy before sending any product back.
Do not independently return a Wooden Console Table to the Playwdy business address unless Playwdy specifically provides that location as the approved return destination.
32. Business Address and Shipping Origin
Playwdy's published business address is provided for business identification and customer contact purposes.
It should not automatically be treated as:
A warehouse
Shipping origin
Customer pickup location
Return processing location
unless Playwdy specifically confirms otherwise.
The fulfillment location applicable to an order may vary.
33. Consumer Rights
Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
34. Changes to This Shipping Policy
Playwdy may update this Shipping Policy when:
Shipping destinations change
Carrier arrangements change
Shipping rates change
Free shipping thresholds change
Processing times change
Delivery estimates change
Business operations change
Legal requirements change
The Last Updated date will be revised when an updated version is published.
35. Contact Playwdy
For questions about shipping, tracking, delivery, damaged products, missing components, or address corrections, contact:
PLAYWDY LLC
Brand: Playwdy
Business Address:
1730 W 38TH PL
HIALEAH, FL 33012
United States
Phone: +1 (305) 939-6836
Email: gmcadmin@playwdy.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time
For an existing shipment, please include your Order ID and tracking number whenever available
